Caribbean Careers

Caribbean Careers

Logistics Customer Service

Kingston, Saint Vincent and the Grenadines

Welcome
Job details
Company

Welcome to your video assessment for the Logistics Customer Service Position

We are using video assessment platform to conduct our initial screening process an alternative to phone screening. This is a really fair and transparent process that can be done at a time that's convenient for you.

Helping get the best from you

Our screening process is set up to get the best from you and we will help you set up, provide some useful tips and help you get fully prepared.

Practice makes perfect!

Don't worry if you haven't completed a video assessment before you will be given a practice session before your live assessment begins (practice sessions are not recorded)

Your Privacy

You are about to take part in a recorded interview, this will involve collecting your personal data. We will create you an account where you can access the data we hold. This data is held securely and only used for managing your application. This data will be removed once its no longer required for your job application. You will also be able to request deletion of that data at anytime.

Job Type: Full-time
Contract Type: Permanent

Our client is looking for a Logistics Customer Service:


Responsibilities:


- Respond to customer inquiries (via telephone, email, social media and other mediums according to assigned team requirements)

- Provide exceptional service to customers during each interaction

- Address customer concerns and inquiries

- Provide services to customers as required by company standard operating procedures

- Properly document each customer interaction according to company standard operating procedures.


Requirements:


- Minimum 3 CXC passes or equivalent qualification is preferred, Or a combination of experience 

- Customer Service experience in a call center or similar business environment is preferred but not a must.

- Must be able to type a minimum of 25wpm or more

- Must be able to work ANY Full-Time Shift including weekends and holidays

- Must be able to submit to a Criminal Background Check and Drug Screen

- Must have a bank account with an established Commercial Bank 

Posted 1 year ago.

Caribbean Careers

Industry: Human Resources & Recruitment

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