Hotel Housekeeping Supervisor

Our client is looking for Hotel Housekeeping Supervisor

Minimum Qualifications:

• High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.

• Relevant certifications in housekeeping or hotel management are a plus.

Experience and Skills:

• Minimum of 3-5 years' experience in housekeeping, with at least 2 years in a supervisory role.

• Strong knowledge of housekeeping procedures, cleaning techniques, and industry standards.

• Excellent organizational and time management skills.

• Strong leadership and team management abilities.

• Excellent attention to detail and commitment to quality.

• Good verbal and written communication skills.

• Ability to work effectively in a fast-paced and dynamic environment.

Responsibilities:

• Supervise and coordinate the daily activities of the housekeeping staff, ensuring high standards of cleanliness and guest satisfaction.

• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and proper maintenance.

• Develop and implement housekeeping policies and procedures to enhance efficiency and compliance with health and safety regulations.

• Provide training and guidance to housekeeping staff, ensuring they are knowledgeable about cleaning techniques, equipment use, and safety protocols.

• Schedule and manage housekeeping shifts, ensuring adequate staffing levels to meet operational needs.

• Monitor and manage inventory of cleaning supplies, linens, and other housekeeping materials.

• Handle guest inquiries, requests, and complaints promptly and professionally.

• Collaborate with other departments, such as maintenance and front desk, to ensure smooth operations and guest satisfaction.

• Prepare and present regular reports on housekeeping activities, performance metrics, and areas for improvement.

• Conduct regular performance evaluations and provide feedback to housekeeping staff.

• Ensure compliance with company policies, procedures, and industry regulations.

• Stay updated with the latest industry trends, technologies, and best practices to continuously improve housekeeping operations.