Technical Project Manager

Merkle Group ,
London, Greater London
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Company Description Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it 'people-based' marketing, and with over 25 years' experience, we are proud to be recognised as a Global leader. Merkle's heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. With our expertise, we can offer our clients content-driven, contextual and compelling customer journeys and experiences that drive business growth. With our Head Office in Columbia, Maryland and offices US wide, we continue to grow at a rapid rate across Europe and Asia. In 2016, the agency joined the Dentsu Aegis Network, one of the world's biggest Global media companies. Job Description The last twelve months have been a whirlwind of pitch wins, new hires and expansion for Merkle. As a key Project Manager within our business, you will be accountable for the management of all project change for your clients' portfolios; from large on-boarding projects bringing new clients into the business (projects values in the 500k-1m range), right down to small Change Requests (10-25k) and everything in between. Working closely with the Client Partner and the Solutions Consultants, you will be a key part of the leadership team overseeing the 20-30 cross-functional team members focused on delivering an exceptional service and associated change for your clients, predominantly relating to Adobe Marketing Solutions implementations. Life as a Technical Project Manager at Merkle We're an agency, so your role will have a broad, diverse set of responsibilities within a dynamic and fast-paced environment! In any given week you could be pitching to a new client; reviewing and planning for growth opportunities; delivering any number of key Change Requests - helping our existing clients make those compelling connections to drive growth; mentoring and coaching the Junior Project Managers; or defining and delivering enhancements to our project management processes or systems. We're strong, established, highly performant team within the business with a reputation for excellence in execution and enjoying ourselves whilst we're at it! There's a clear career path and development plan for every team member to help us realise our potential and have the maximum possible impact on the business. A few of the benefits Whether it's the joy of working with people at the top of their game or the Merkle social calendar, people love working here - and we hope you will too * Career development through Merkle University and other tools; with access to courses, textbooks and mentorship * Private Medical Insurance, Company Pension, life insurance and other corporate benefits * Free breakfast & fruit * Food Fridays - enjoy a takeaway lunch courtesy of us once a month * Four Thirsty - have a drink on us on a Friday afternoon! * A selection of other industry standard benefits Qualifications What we are looking for in you * Strong experience (5-10+ years) of simultaneously managing multiple client facing projects within a marketing or marketing services organisation, with responsibility for both delivery, profitability and commercials of your project portfolio. * Significant exposure to, and experience in, implementing data and people-based marketing solutions and technologies * Strong experience of Adobe Campaign Suites (incl Classic & Standard) and/or Pega Software is essential to this role. * Knowledge of other platforms including Unica, Oracle Responsys, Salesforce Marketing Cloud are desirable. * Proven leadership and people management skills with the ability to inspire your team * Strong internal and external relationship builder, skilled in negotiation, facilitation and influence, and with a collaborative mind-set and attitude. * Proven ability to manage a high-volume workload and handle the pressures that brings * Full software development life cycle experience, including agile methodologies (ScrumMaster certification desirable) * Project management certification: APMP, PMP or PRINCE2, plus MSP desirable * Hands-on experience of building and implementing best-practice project management processes to create structure and process in fast-paced organisations Additional Information At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas as this time. Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience. As part of our Diversity and Inc

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