Cloud Application Engineer

Anglian Water ,
Lincoln, Lincolnshire
More Details
Job Type: Full-time
Salary: £34,000 per annum

Overview

Salary - circa £34,000 As our region flourishes it is our priority to support our economy, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our regions water supplies over the coming years. Our IS team is currently undergoing a transformation which will enhance the services it delivers and ensure they are best positioned to play a proactive and value orientated role across our business. Our goal is to exceed customer expectations whilst embracing new technology to drive digital transformation; better connecting our customers, people, assets and information. As part of this transformation we are recruiting for a number of new and exciting roles within our IS team. What will you be doing? To help us deliver exceptional IT services to our business, we are looking for a new Cloud Applications Engineer to aid the exploration of business problems with intuitive visual tools that require little to no code; as well as provide support for Digital Cloud Applications. Taking a leading role with the maintenance and technical aspects of Cloud Applications, you'll be influential in ensuring the appropriate policies, processes and procedures are in place and operating effectively. Key responsibilities include: Support the Problem Management and Incident Management process by providing technical expertise and support to our Cloud Service Providers to ensure SLAs are met. Provide end users with technical knowledge of little to no code self-service O365 Power Platform tools (including but not limited to Power BI, Power Apps and Power Automate) Provide a Cloud On-Boarding Service facility for all projects ensuring Cloud Application services, processes and methods are fully understood to ensure a successful implementation. This will also include specific technical access and provisioning activities. Provide assurance of adherence to Cloud Application policies and processes Work with the Cloud Technical Service Owner to assure service provider and supplier compliance with service obligations Provide excellent customer engagement and support for Cloud Applications. Support the Cloud Application Release Management processes by working with the Release Advisory Board in relation to the assessment and introduction of new Cloud Applications. Establishing an 'Evergreen' release management processes for self-service Cloud Application tools such as the Power Platform and their dependencies (i.e. Power BI Gateway). Provide support to the Platform Architects and Cyber Security in defining appropriate governance for end user tools, including reviewing the licencing model. Support and maintain on premise Digital Applications whilst we move to Azure cloud services in the next 12 months. What do you need? As our next Cloud Applications Engineer, we are looking for you to have significant experience in IT Service Management and IT End User Support to compliment your strong exposure to Cloud platforms & applications with specific knowledge of Software Development languages (.Net technologies), Microsoft Azure, Microsoft DevOps and Activity Directory. With experience in Change and Release Management, you'll be comfortable managing a range of relationships internally and externally to meet SLAs and KPIs. Your strong knowledge of Office 365, working in an Agile DevOps environment and experience of supporting Power BI, Power Apps and Power Automate will allow you to offer a first- class customer service to your key stakeholders. By promoting and fostering a collaborative working approach, you'll strive to suggest and implement improvements to benefit our critical and diverse organisation. If this opportunity sounds like your next career step, please apply today What benefits do we offer? Being a successful water company doesn't come easy Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include: Bonus scheme Private health care Competitive pension scheme 26 days annual leave rising with length of service Flexible benefits to support your wellbeing Flexible working (dependent on your role) Plus lots more To create a fairer, less hierarchical organisation that is not driven by grades and seniority but values the expertise and skills that our Employees bring, Anglian Water has introduced a new role framework. This role is considered a Subject Matter Expert on this internal role framework. We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do. Due to the nature of this role, you'll have the opportunity to work from home on occasion. There is also the ability to work from one of our other offices / sites on occasion. Closing date - 2nd April 2020

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