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Hays Specialist Recruitment Limited
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Glasgow, City of Glasgow
Customer Service Adviser
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Contract Type: Contract |
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Overview
Customer Service Adviser Your new company A public sector organisation based in the Glasgow. This vacancy has arisen in order to provide customer service support on a temporary basis during a demanding time for the business. This position will start as soon as possible and will be a on a temporary basis for a minimum of 4 weeks with possibility of extension. Your new role You will be responsible for receiving high volume inbound customer service calls. While doing this you will be expected to provide excellent customer service while processing information through in house systems. Additionally you will be expected to contact customers via SMS, liaise with service provider's and assist with general scanning, filing and photocopying What you'll need to succeed It is essential for applicants to have call centre or customer service experience. You'll have excellent customer service skills as well as great attention to detail and the ability to use your initiative to overcome situations and solve any problems. What you'll get in return You will receive a competitive rate of pay coupled with the opportunity to work for a successful organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk