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Pertemps Birmingham Commercial
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Birmingham, West Midlands
Careers Advisor
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Job Type: Full-time |
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Salary: £22,000 per annum |
Overview
A fantastic opportunity is available for a Careers Adviser to join a not for profit company in Birmingham Job Description • Provide careers advice to adults via a range of methods including face to face, telephone, email to achieve work or learning goals. • Support customers to develop career management skills through a range of activities • Work with a variety of organisations to generate customer referrals to meet targets • Manage a customer caseload to meet personal and team targets including customer satisfaction, career management, progression and contracted KPIs • Record all interactions with customers on the database in a timely manner to meet deadlines and evidence requirements • Use and contribute to local, regional and national LMI to support customer progression in their career • Meet all standards for quality of service, safeguarding, information and data security, and any other contract requirements • Ensure adherence to the company's equalities and diversity policy and actively embed equality and diversity into careers advice Personal Specification • Experience in delivery of careers advice to adults, individually or in groups, employed and unemployed ( or similar environment for trainee roles ) • High level of competency, effective operation and use of ICT including its wider application e.g. use of social media • Skilled and competent in delivering careers advice in a range of settings and through a range of delivery modes • Well organised, capable of working under pressure, meeting deadlines and targets, manage caseloads and their own time • Ability and flexibility to work in different outreach locations, able to promote the service and maintain relationships with partners • Able to work flexible hours at evenings and weekends when required • Education to graduate level or equivalent • Willing to undertake professional training to maintain standards • Hold, as a minimum, Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance • DBS The company are offering a salary of £22,000 with full time hours