Records Assistant

Role Purpose The Records Assistant is responsible for delivering a first-class experience to customers using the Records Management service. The role-holder is responsible for the accurate completion of all tasks, delivered within the agreed service levels, they will deliver a high level of customer service and help build client confidence by providing a flexible and responsive service that exceeds expectations where possible. Duties & Responsibilities Undertake all records management tasks assigned to you Fully conversant with all records management processes and technology Produce management information in a timely and accurate manner Carry out administrative tasks as necessary Responsible for meeting health and safety obligations Undertake additional duties as requested by the line management Responsible for meeting all IMS/ISO obligations Communicate effectively ensuring a two-way process for sharing information We foster a culture of excellence within the team and expect you to deliver best practice standards Liaise and consult with the line managers on a regular basis Assist the Records Supervisor in the day-to-day running of the department Responsibility for some Reception duties Role Requirements Be fully conversant with the electronic and physical record management systems Familiar with Microsoft Office tools Comfortable with email tools and digital telephone and with spreadsheets and good data entry skills. Personal Qualities Good communication skills Attention to detail Self-Motivated and Flexible Firm Profile Dentons is the world's largest law firm, delivering quality and value to clients around the globe. Dentons is a leader on the Acritas Global Elite Brand Index, a BTI Client Service 30 Award winner and recognized by prominent business and legal publications for its innovations in client service, including founding Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and world-class talent challenge the status quo to advance client interests in the communities in which we live and work. Diversity & Inclusion Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences. We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons. Equal Opportunities Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability. Any disability disclosure will be dealt with confidentially and sensitively NO AGENCIES PLEASE If you are interested in applying for this position, we welcome direct applications via our careers page. Please note that we will not accept unsolicited CV's sent to the business, nor will we accept any associated terms of business.