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concept resourcing
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Leeds, West Yorkshire
2nd Line Support Engineer
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Job Type: Full-time |
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Salary: £23,000 per annum |
Overview
IT Support Analyst / 2nd Line Support - Leeds £25k package Concept IT are recruiting for a 2nd Line Support Engineer for a growing IT company in Leeds. The role will consist of: Providing BAU support. Mentor and provide an escalation point for the 1st line engineers. Aid in the transition of new customers when required. The perfect candidate will have the following: Previous experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas. Proven knowledge / experience in some of the following technologies Windows Server 2008/2012/2016/2019 Storage: NetApp / Dell etc Backup and Disaster Recovery Solutions Hyper-V / VMware (ESXi / vSphere) Active Directory (Core AD Services, DNS, DHCP, GPO, AD Replication) Exchange 2013/2016/2019 - Sound Knowledge Microsoft SQL Server Administration Sound Knowledge Lync / Skype for Business Cloud Technologies - Microsoft Azure, AWS, Google Cloud, Office 365 (desirable) Salary on offer is £25k package Looking to move ASAP so please send me your latest CV and I will call you to discuss further James Turley - Executive IT Consultant - - Key Words: 2nd Line Support - Infrastructure Engineer - AWS - Azure - O365 - M365 - Hyper-V - Windows Server - AD - Exchange -