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Reed
,
Colchester, Essex
Account Manager
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Reed Colchester are recruiting for a Full time Account Manager to join a successful publishing company in Colchester. My client is looking for someone to work Monday – Friday on a permanent basis. You will be working for the Crafts magazine in an exciting and ever growing company. The role will be: • To secure the sale of advertising space • To contribute towards financial targets • Keep up with any changes in the marketplace • To work to deadlines • To grow your client universe, and to maintain excellent customer relationships. • To have a strong knowledge of the opposition, develop an understanding of what makes us market leader and what opportunities we can create that are different from the opposition. Your duties will be: • Provide the highest standards of customer care and service. • Maintain and grow your existing client base through regular contact and account development. • maintain a full and accurate activity record on performance criteria • Have a complete knowledge of: Your market, competitors, Publication, Sales process, Administration procedures. • Be an effective team player. • suggest extra revenue opportunities using information from previous conversations with clients • Monitor competitor publications in order to identify potential advertisers and areas of opportunity through exemption reports. • Represent the company in a professional manner at all times and have an understanding of the company’s policies. • Maintain effective administration - Client records Order confirmations, etc. Follow the booking procedure given and create clear notes that can be easily understood by other people in your absence. • Ensure all production deadlines are met. • Communicate with your manager through regular feedback - customer developments, competitor activity, and marketplace changes, lost or gained accounts, queries raised and resolved. • carry out any other task reasonably required by your manager Skills required: • excellent communications skills both written and verbal • ability to keep paperwork in order and perform basic administrative duties • excellent telephone manner • sales experience • good customer service skills • knowledge of the publishing industry • good organisation skills and ability to co-ordinate several tasks at once Key features of this role: Salary – £18,000 -£20,000 DOE OTE (OTE £22-25k) Monday – Friday 9am-5.30pm Permanent Great team environment Amazing Pension Birthday Day off Cycle To Work Scheme Discount Gym Membership