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CvWow
,
Honiton, Devon
Aftersales Assistant
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Job Type: Full-time |
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Overview
Are you a driven, enthusiastic and motivated customer service operator? Do you thrive in a fast-paced environment? Can you deliver a 5 star customer experience? Would you like the opportunity to work for the South West’s largest automotive dealership group? Due to operational need within their Service Department, in Honiton , Devon they are now looking for an additional team member to provide their customers with exceptional and outstanding service. Could you be their new part time After Sales Assistant? After Sales Assistant Rewards & Benefits In return for your hard work and commitment, the After Sales Assistant will be offered a competitive salary package and a great range of benefits including: Workplace pension (salary exchange option) 22 days holiday plus bank holidays (pro rata for part-time) Employee Assistance Programme Learner Standards Programme Cycle to work scheme Refer a friend rewards Life assurance Discounted sales, MOT, products, parts & servicing Bonus scheme 16-20 hours per week What will I be responsible for? Meeting and greeting customers in a friendly and courteous manner throughout the day Booking vehicles into the technical workshop Liaising with the workshop to keep track of the vehicles' progress and ensuring the vehicle is ready for your customers at the promised time Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their vehicle is in their workshop, handing over vehicles after service, MOT and repair work and maintaining ongoing relationships with your customers Maintaining thorough product expertise and updating your knowledge through Manufacturer led training Explaining invoices and taking payments via pdq machines Adopting a professional approach regarding the sale of repairs required Maintaining good housekeeping standards and orderly administration of your work Could this be the ideal role for me? The successful After Sales Assistant will need to be smartly presented, conscientious and possess excellent communication skills. We are looking for an individual who is highly organised and efficient whilst having the ability to build a rapport with their valued customers and develop strong and open working relationships with the wider team. They insist on integrity and honest dealing. This position may qualify for entry to their 12-14 month, level 2 or 3, Learner Standards Programme. The Company: Our client are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of £600 million and representing a range of franchises including BMW & MINI, Volvo, VW, Peugeot, Skoda along with Jaguar Land Rover, Audi, Porsche, Maserati, Ferrari and Select Used Vehicles. This is a fantastic opportunity to work for a family run business and if you feel you have the skills, aptitude and attitude to be their part time After Sales Assistant, they’d love to hear from you so please click APPLY now No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.