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Trinity Personnel
,
Halesowen, West Midlands
Customer Service Representative
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Job Type: Full-time |
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Salary: £17,500 per annum |
Overview
We are looking to recruit an experience Customer Service Representative to join a large established company in Halesowen. The company are a successful and forward-thinking company based in Halesowen that due to continued expansion, is now looking for a new member to join us. This opportunity would suit an ambitious candidate who is looking for daily challenges and career progression. Duties and Responsibilities: • Office based to manage the daily order processing, customer leasing, quoting, problem solving and building strong customer relationships across the UK, Europe, Africa, Scandinavia and the Middle East. • Reporting to the Sales and Customer Service Team Leaders and Managers, you will be expected to perform in a high performance/quick response company that has a unique reputation for excellent customer service, prides itself on high quality produce at an extremely competitive price. • Entering orders onto Pegasus Opera information system and populating our fast moving, live production schedules. • You will be the main daily contact for us on a global scale, so detailed communication and accuracy on all levels is essential. • You will also be involved in improving sales from our existing client base as well as new clients. • Customer visits and attending exhibitions will be required from time to time. Personal Attributes: • Excellent communication skills both written and verbal • Computer literate - excel, word, outlook etc. • Career minded and ambitious • Ability to work in a pressurised environment and handle difficult situations efficiently and effectively Office based work experience desirable. Salary: Negotiable - Depending on experience starting from 17.5k Hours of Work: Flexible from 7 am-7pm working 8-hour shifts. 39.5 hours per week.