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Talent Gateway
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Canterbury, Kent
Kia Technology Advisor
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Do you love technology and have a passion for delivering great customer service? If so, apply now to become a Kia Genius in Canterbury. Formally Northgate Kia, now part of Broad Oak Motor Group, Canterbury Kia in Kent has been a Kia dealer since 1993. We are a family owned dealer group and a growing company, we recognise that our success comes as much from our culture as it does from our products and services We believe in investing in our staff to achieve the best possible results. We are a forward-thinking and employee focused company, leading the way in all new and evolving electric and mainstream technology. We can offer the right candidate an excellent opportunity to join part of an Industry-leading future. With your passion for new products, technology and customer service, you will play a key role within the dealership, becoming recognised as an expert who is proud to be a Kia Genius. You will enhance the customer experience by sharing your knowledge of products/technologies. It’s not a ‘sales’ role - instead, you’ll work with the customer to help them select the vehicle that meets their needs. As a Kia Genius, your responsibilities will include: - Providing an engaging, warm first point of contact for customers, whether that’s in the showroom or when responding to digital enquiries. - Listening to customers to understand their needs, questions and aspirations. - Promoting the brand, products and technologies, sharing information, features and benefits in a friendly, understandable way. - Advise customers on Eco car ownership including EV grants, charging options and regenerative braking. - Supporting off-site events, acting as an ambassador for your dealership and the brand. - Supporting your knowledge and development through ongoing online and classroom-based training. - Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact. We are looking for a Kia Genius who has the following skills and experiences: - A minimum GCSE in English and Mathematics. - A demonstrable passion for technology, with an interest in gadgets, IT and a good understanding of websites, smartphones and Microsoft Office. - Excellent customer service skills - A full UK driving licence. - Flexibility to work varied hours throughout the week. As a Genius, you will receive a starting salary of £18k p.a. To become a Genius at Canterbury Kia, please click apply online and complete the full application process.