Sales Consultant (Customer Solutions - Outbound)

Simply Business ,
Northampton, Northamptonshire
Job Type: Full-time
Salary: £20,400 per annum

Overview

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea. It’s a great place to work. There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute. Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves. We need aSales Consultantbased in Northampton. As a Sales Consultant you will: be calling out and selling insurance policies to prospective customers who have generated quotes, either from one of our partners, a comparison website, or directly from our website be comfortable in addressing any customer concerns follow the whole process through to completion, ensuring payment details and direct debits are completed accurately adhere to all compliance and quality standards including FCA Regulations and GDPR We are looking for someone who: is highly motivated and passionate about sales enjoys meeting and exceeding sales targets is a self starter who is driven to succeed is able to give our customers a fantastic customer experience, by adapting styles to their individual needs is accountable for their own personal performance and development What are the benefits? There’s all the serious (but important) stuff we call 'core benefits’. On top of that, you can pick and choose from the more exciting options we offer - whether it’s a full gym membership or gym subsidy, comprehensive private health cover, extra holiday, or a National Trust pass. The 'core’ stuff Some of these will kick in once you’re confirmed in post, but here’s the summary: • a salary that reflects your experience, our pay policy and the market we’re in from your first day, generous annual leave • life assurance (financial cover for your family, should the worst happen) • a cash plan to reimburse your everyday medical expenses • an extra day off if you get married or move house • an automatic enrollment pension (employer-matched at 5%) The fun stuff We also have a great deal more to pick and mix from, with things like: • a full gym membership • private medical insurance • extra days annual leave • shopping vouchers • dental insurance • travel insurance But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests. Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) - we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more. Our values Everything we do comes down to these five values - empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story. Empowerment We believe in our people and the positive impact they can have so we enable everyone to stretchthemselves Authenticity We celebrate diversity, avoid jargon and genuinely care about helping small businesses thrive Simplicity We attempt to simplify complex solutions to save our customerstime andeffort Learning We’re never done learning about new possibilities and act to explore them Pioneering We’re obsessed with finding new ways to create even better experiences