Product Features
Blog
Contact Us
Sign In
CvWow
,
Exeter, Devon
Online Sales Assistant
|
|
Job Type: Full-time |
|---|
Overview
Are you a confident telephone sales operator, IT literate, people centric and welcoming character looking for a new challenge within the automotive industry? Would you like the opportunity to work for the South West’s largest automotive dealership group? Our client in Exeter currently have a vacancy for an Online Sales Assistant to join the team. What can they offer you? In return for your reliability and commitment, the Online Sales Assistant will be offered a range of benefits including: Workplace pension (if applicable, via a salary exchange option) Employee Assistance Programme 22 days annual leave plus bank holidays (equivalent pro rata for part time workers) Cycle to work scheme Refer a friend rewards Life assurance Discounted sales, MOT, products, parts & servicing 40 hours per week (to include shift rotas up to 10pm over 7 days) What will the role include? Facilitating and improving their online reputation across the BMW, MINI, Skoda and Jaguar Land Rover brands. Receiving incoming telephone and online enquiries and responding to queries professionally and in a timely manner as set by the call centre requirements and standards. Some enquiries may need a direct sales approach in order to resolve them. The Online Sales Assistant role is all about creating a positive and premium first impression. They are looking for a team player who will take a keen interest in their customers ensuring that their needs are met consistently. A firm and courteous approach is essential as are excellent communication and interpersonal skills along with a strong organisational ability, articulacy, above average listening ability and a solid administration skillset. Could this be the role for me? As the first point of contact for many of their customers they are looking for a friendly and outgoing individual who understands what it takes to deliver outstanding levels of customer care whilst creating a positive first impression of their business. You should be a naturally personable and vibrant character who is able to build rapports quickly with their customers during telephone conversations, via the chat line and via electronic communications. The Online Sales Assistant will be presentable, reliable, punctual and willing to offer a 5 star service. Previous telesales, call centre and/or front of house experience along with a superb telephone manner will be pre-requisite. Who are they? Our client are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of £600 million and representing a range of franchises including BMW & MINI, Volvo, VW, Peugeot, Skoda along with Jaguar Land Rover, Audi, Porsche, Maserati, Ferrari, TPS, Body Shops and Select Used Vehicles. This is a fantastic opportunity to work for a family run business and if you feel you have the motivation, aptitude and attitude to be their Online Sales Assistant , then please click ‘apply’. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.